Privacy Policy

This Privacy Policy explains how TXED Parts(“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website sellbikeparts.com (the “Site”). By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Inquiry information: When you submit an inquiry via our contact form, we collect your name, email address, company name (if provided), and the contents of your message.
• Usage data: We use Google Analytics 4 to collect anonymous usage data such as pages visited, time spent on pages, device type, and approximate geographic region. This data is aggregated and does not identify you personally.
• Technical data: Your browser may automatically send information such as IP address, browser type, and referring page. We do not use this to identify individuals.

2. Cookies and Analytics

We use cookies for analytics purposes through Google Analytics 4. These cookies help us understand how visitors interact with the Site so we can improve its content and performance.

We use Google's consent mode, which means analytics cookies are not setuntil you grant consent via the cookie banner. You may accept or decline analytics cookies at any time. If you decline, we will not set analytics cookies, though limited, anonymized data may still be collected in cookieless mode as permitted by Google's consent framework.

You can also manage or disable cookies through your browser settings. Note that some features of the Site may not function properly if cookies are disabled.

3. How We Use Your Information

• To respond to your inquiries and provide quotes, product information, and B2B support.
• To improve the Site's content, usability, and performance.
• To analyze trends and understand how visitors use the Site.
• To comply with applicable legal obligations.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data on the following legal bases:

• Consent (Art. 6(1)(a) GDPR): For setting analytics cookies and collecting usage data, based on the consent you provide via the cookie banner.
• Contractual necessity (Art. 6(1)(b) GDPR): For processing inquiry information you submit to request a quote or B2B services.
• Legitimate interests (Art. 6(1)(f) GDPR): For improving the Site, analyzing usage, and preventing fraud.

5. Data Sharing

We do not sell your personal information. We may share data with the following categories of processors:

• Google Analytics: Processes anonymized usage data. Google may store the data in the US. See Google's Privacy Policy.
• Email service provider: We use a third-party email API (Resend) to deliver inquiry notifications to our sales team. Your inquiry content is transmitted to this provider for the sole purpose of delivering the email.

6. Data Retention

Inquiry records are retained for up to 24 months from the date of submission to support ongoing business communications and customer relationship management. You may request earlier deletion of your inquiry data at any time (see Section 7).

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure:Request deletion of your personal data (also known as the “right to be forgotten”).
• Objection: Object to processing based on legitimate interests.
• Data portability: Receive your data in a structured, machine-readable format.
• Withdraw consent: Withdraw your cookie consent at any time by clearing your browser storage for this site.

To exercise any of these rights, contact us at info@sellbikeparts.com.

8. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right under the CCPA to know what personal information we collect about you, request deletion, and opt out of the “sale” of your personal information. We do not sell personal information as defined by the CCPA. To submit a request, contact us at info@sellbikeparts.com.

9. Security

We take reasonable technical and organizational measures to protect your data, including encrypted transmission (HTTPS) and access controls on our inquiry database. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us or email info@sellbikeparts.com.